Customer Service

Technical Support

AGM Geoscience Support

E-mail:	support@austingeo.com
Phone:	(713) 952-4149

Online Support Resources

Online documentation: Access Recon's online manuals and workflow documents using an intuitive interface combining a table of contents, index and search engine.

Note: Recon workflows are accessible to registered users and Recon evaluation users only. Request a username and password.

Online videos: See AGM's extensive online video library.

Additional Support Options

Training

Recon Training Courses

Recon Introductory Course

Description	This two-day course is designed for new users of Recon. The course focuses on basic 3D geological interpretation skills.
Audience	Geoscientists, Engineers
Prerequisites	None
Format	Lectures combined with hands-on exercises
Objectives	After this course, you wil be able to: Create Recon projects Generate well log templates for display in 3D and 2D Correlate well logs in 2D and 3D Define and display cross-sections in 2D and 3D Generate 3D structure grids Create stratigraphically datumed 2D and 3D displays Display structure, isochore, and zone average maps in the basemap Create conformably mapped stratigraphic frameworks Adjust seismic horizons to wells Interpret faults in 3D and 2D interpretation views Interactive filtering of 3D zone average distributions Create and manage well interval data (e.g. production data) Create cross-sections with lithology fills and annotations for hardcopy Use Recon's Cascade Technology for real time interpretation updates

Recon Advanced Course

Description	This two-day course is designed to introduce advanced features to existing users of Recon. The course focuses on more advanced 3D geological interpretation skills.
Audience	Geoscientists, Engineers
Prerequisites	Recon Introductory Course
Format	Lectures combined with hands-on exercises
Objectives	This course focuses on the following subjects:
	Subject	Recon Feature
	Data quality management and control	Well header editing, well log calculator, data cleanup wizards, lithologic analysis
	Knowledge management	Live cross-section annotations, 2D & 3D hyperlinks, interval database management, graphical data querying
	Horizontal well interpretation	Correlation of horizontal wells in 2D and 3D views, interval definition on deviated wells
	Seismic interpretation	Seismic data management, Interwell picking on seismic backdrops, seismic cross-section datuming
	3D surface modeling	Distance and surface-merge controls for advanced conformable gridding workflows, advanced 3D true stratigraphic thickness calculations, Interactive, graphical AOI redefinition with cascade updates
	Cross-section management	Interactive line-of-section editing with automatic recalculation of well projections, Fixed/Distance/TST cross-section workflows
	Template controls	Well log color spectrum definition with continuous and discrete color scales, Pattern assignment for discrete color scales
	Advanced visualization	Stereographic viewing of 3D interpretation environment

For more information about scheduling training, please contact our Houston Sales office.

Consulting

Business decisions

Whether it's formation evaluation in Canada, exploration in the Gulf of Mexico, development drilling in South America, or sequence stratigraphy interpretations in the Middle East; being able to process and interpret information efficiently is crucial to making the right business decisions.

Why use Recon Consulting Services for your next reservoir project?

Work Faster

Recon's real time 3D geological interpretation tools enable geoscientists to complete geological interpretations up to five times faster than using traditional 2D correlation software.

Integrate Data Easier and Faster

Recon makes it extremely easy to integrate new data in order to update and refine your interpretation. By easily creating multiple case scenarios, efficiently processing information, and interpreting in less time, geoscientists create higher quality geological interpretations. Better geology leads to better business decisions.

Field Tested, Proven Technology

Recon has been the first-choice interpretation solution in dozens of real world reservoir studies ranging from exploration projects in the Gulf of Mexico to large-scale sequence stratigraphic studies like Ghawar, Saudi Arabia the world's largest oil field.

Schedule your Next Project

AGM's reservoir characterization experts can design a Recon based consulting project tailored to your needs. Projects can be performed at AGM's Houston offices or at your on-site location.

For more information about scheduling a free project design consultation, please contact our Houston Sales office.